5.0 Rating
Based on 71 Reviews
I've been to many dealerships over the years, but these guys were truly a cut above the rest! The ambiance was welcoming, with a gorgeous display of high-end vehicles that would make any car enthusiast weak at the knees. The standout feature was without a doubt the staff. They treated me like royalty, my salesperson (ZAK) was attentive and genuinely interested in helping me be sure, that this was the right performance vehicle I enquired about. Their expertise made a complicated process feel easy and enjoyable. I walked out with my new RANGE ROVER SVR and a renewed appreciation for what excellent customer service looks like. I wholeheartedly recommend this dealership to anyone in search of prestige!
My experience was nothing short of spectacular! The moment I arrived, I was greeted warmly and felt very welcomed. I was particularly impressed by the expertise of my salesman ZAK, he provided detailed information about the performance and features of the high end models without any pressure to buy. It felt more like a consultation than a typical sales interaction. I left with a stunning BMW X5 M50d and a sense of joy I had never felt before when purchasing a vehicle. I can’t recommend The Car Vault enough for anyone looking for an exceptional car buying experience!
I had the pleasure of visiting The Car Vault and I cannot express how impressed I was with the level of service I received! From the moment I walked through the door, I felt like a valued customer. The sales team was knowledgeable and guided me through their stunning selection of performance vehicles, including some exclusive models I had only seen online before. They went above and beyond to ensure I found the perfect car for my needs. The test drive was exhilarating, and by the end of the day, I drove home in my dream car, a beautiful AUDI RS6! Highly recommend this dealership for anyone looking for prestige and quality!
Bought a 330d off zac and his time, outstanding to do business with from start to finish ! HIGHLY recommend 👌
I bought a Land Rover Discovery Sport from The Car Vault and it such a lovely car. I had a small issue with the reverse cameras not working correctly, this was identified when I bought the car, however this was resolved and Zak arranged to have new cameras installed. He kept me up to date the whole time, I can’t fault him for his customer aftercare. I would use them again in the future
Amazing service from Zak, never had customer service like it which is ultimately what brought me to purchase from him. Will be a returning customer in the future and would definitely recommend the dealership.
Great service from TCV. Bought a C43 AMG. No pressure sales which I like and 6 months warranty included.
The Zak experience which I call it was second to none, he was very responsive when I sent messages to him and nothing was too much trouble, I would highly recommend his business to anyone. Regards John strong.
Excellent service from start to end by the guys at THE CAR VAULT. I was given a fair part exchange price and finance was arranged without any hassle. Everything was pleasant and done swiftly. I would highly recommend them and definitely would be back in the future.
I purchased my new car from The Car Vault and Zak was an absolute gentleman from start to finish. The process from initial contact was amazing. Informative, knowledgeable and professional at all times. Anything he didn’t know he bent over backwards to find out. A fair trade in price was offered and a holding deposit paid on my new car. The showroom and layout is clean and a warm welcome upon arrival was received which was nice after a near 6 hour drive. Car was a million times better in the flesh and absolutely as described. I really can’t recommend The Car Vault and Zak in particular enough! The Car Vault and Zak are prime examples of what all used car dealers should aspire to become, honest, fair and genuine. I can’t imagine ever wanting to change this car as it’s been my dream car for a long time but if that day ever does come The Car Vault will be my first stop. Zak and The Car Vault….the dream team!! Thanks again and keep doing what you’re doing….a credit to the automotive industry :-)