5.0 Rating Based on 146 Reviews

Garry Morris

Jul 15, 2025

I went to purchase a car from Craig and Jacob, what nice people to deal with. No hard sell just good advice. Jacob is very knowledgeable about the cars workings. After deciding on the car Jacob made the purchase so easy all I had to do is pay and drive away.HIGHLY recommend this company. Even their after sales is excellent. Can't fault it.

Anthony

Jul 10, 2025

Bought my SLK Mercedes off Pontardawe car sales this week.. lovely bunch of guys and a pleasure to deal with 👍 Thanks Anthony

Adriana Roderick

Jul 8, 2025

I cannot rate this garage and staff highly enough. Jake in particular was amazing, he was friendly, knowledgeable, enthusiastic and passionate about cars - but in no way pushy. We were offered an excellent deal and they simply inspired confidence. I would not hesitate to recommend them to anyone. Thank you to them all. Andrew Bush

Tegan Hughes

May 27, 2025

10/10 service! Jacob was so friendly and informative, and patient with me as a first time buyer. When an issue popped up a few days after sale, both himself and Craig were quick to offer solutions and sort things out for me. I am absolutely head over heels with my new Adam. Honestly would highly recommend this car dealership and the finance company they use. Easy, fast and friendly. Thank you so much!

Robert Ryan

May 4, 2025

I travelled by train from London to look at a BMW series 2 convertible. Very nice car, very nice people, good price, bought it, drove it back. That was 2 weeks ago but I wanted to wait to give it a shake down, but so far so very good.

Sally Morgan

Apr 21, 2025

Not car sale related but this lovely lot came to my rescue when my car battery died in Barry Island on Easter Sunday. Got my car started and saved the day!!! Thank you again

Andrea Sayce

Apr 2, 2025

Absolutely fantastic company to deal with. Sales and after sales have been amazing, nothing is too much trouble. Craig, Jake and Mike go out of their way to help. I would definitely recommend and return in the future without question.

Zak Wall

Mar 12, 2025

Brilliant experience with Pontardawe Car Sales! Found myself a clean 08 Jaguar going for a great price. Couldn’t be more happy with the service both Craig and Jake gave me, would definitely recommend to anyone looking to get themselves a new ride. Both Craig and Jake were extremely responsive and it’s clear they care about what they do and the community which they serve, will defo come back! Hopefully sooner than later haha

Alan Clements

Mar 7, 2025

Collected my new (to me) '17 plate Mercedes from Craig and Jake yesterday and drove the 200 miles home to Plymouth. Absolutely awesome! What a brilliant car and what a brilliant couple of guys. They really know their business and they also know the meaning and value of true customer service. I'm so glad I found the car online and I'm equally happy to have dealt with Pontardawe Car Sales. As they say in this part of the world, "proper job" !

Gemma Howard

Mar 2, 2025

Absolutely top of the top company to deal with! Lovely honest family business. I dealt with Jake who was wonderful, and even dropped it off for me.. really honest genuine people. Can’t recommend more!! Thank you so much 🤩

Michael Warburton

Feb 14, 2025

part ex on a lovely car got a fair price for my old car both lads friendly and do anything to help you would recomend any one to buy a car from here had a small fault with washer with my new car they fixed it straight away and lent me a courtsey car till the problem was solved couldnt ask for anything more.

Stephen Williams

Feb 6, 2025

Well had an issue with tyre pressure on our Golf from Pontardawe car sales even though we’ve had it a while all sorted by Craig with no cost too ourselves amazing service as I was only after some advice always going above and beyond thanks Craig

Roger Johnstone

Feb 4, 2025

I purchased a car from Pontardawe car sales recently, had a few issue’s with the car which was quickly rectified, the staff at the car sales went above & beyond to sort my car out quickly, brilliant service from these guys, 5 star service.😎👍🏼👍🏼

Lynne Christensen

Feb 4, 2025

I have bought 2 cars from there and on both occasions I have been given second to none excellent after sales customer support/care. Craig and his team are fantastic to deal with, so helpful. My car is fantastic.

Jayne Clement

Jan 7, 2025

It was such a pleasure dealing with Craig and Jacob. I was struck by their sincerity. I have searched the country for an economical and reasonably priced car for my son and to my surprise Pontardawe Car Sales had a lovely Kia Proceed in very good condition. They have even under sealed the car and given us a very good warranty. I would heartily recommend them. Paul

T W

Nov 12, 2024

Great experience. Craig & Jacob were super helpful. They got the car serviced and delivered in a really tight turnaround. 100% recommend.

Nicholas Martin

Nov 11, 2024

Couldn’t be more satisfied with the service received and totally delighted with my new car.

Paul Mattravers

Oct 25, 2024

Would recommend Pontardawe car sales as one of the most helpful car dealers I’ve dealt with Jacob and his uncle Gary were great and their mechanic very helpful really happy with the Audi sq5 I bought from them and the after sales service 5 star thanks boys

Steve Munro

Oct 12, 2024

This is the fourth car I have bought from Craig at pontardawe car sales.As usual the service was very good, and helpful can highly recommend

Bruce Mccudden

Sep 18, 2024

Just bought an Audi S3 convertible from Craig and Jake. Very pleasurable experience, car as described, total genuine. Lovely family run business. Dad is a gentleman. Thank you.

Robert Price

Sep 8, 2024

It’s always a stressful time when you need to replace a car and looking online at various sites, you are never really sure who you are dealing with, however, we certainly picked really well with Pontardawe Car Sales, they are a family run company and it shows that they love making sure that their customers have a really good experience with them. We were looking for a cheap reliable car but were made to feel like we were buying a much more expensive vehicle. Unfortunately the car we wanted had an MOT that ran out the following month and their policy is that any car they sell must have at least 6 months to run and we needed the car ASAP, so they arranged to get it tested that day, unfortunately we hadn’t eaten that morning so we decided to get some brunch while it was being tested, to which they insisted on paying for our meal, which was very thoughtful. Any concerns we had with the the car they were only to happy to share any information they had, so we left with a car that we felt really confident with. So in our view they certainly deserve a five star rating and we are more than happy to recommend them to family and friends and to anyone looking to buy a car. To finish I would just like to thank them for looking after us and for making a stressful experience so much more pleasant.

Nigel Howard

Sep 4, 2024

Bought an excellent condition Golf GTD off Craig and Jake. The welcome and attention to detail was fantastic. They certainly know what makes a good car. So good I went back and bought another Golf GTD 2 weeks later

Katie-rose Jones

Aug 30, 2024

I recently fell in love with a fiat 500 on the forecourt. I can not praise both Craig and Jacob enough. For all the help they gave me. Very efficient and helpful service from start to finish. Extremely pleased with my new car and would highly recommend using them again when I want to get my next car Katie

Guilio Barresi

Aug 16, 2024

bought my jeep Cherokee of Craig today , and i must say he was true to his word didn't have time to have a huge look over it and had a small test ride didn't have time to take it far so went off his word and he was very helpful sorted everything out for us and over the moon with the jeep thanks craig

Caio The Cymro Evans

Aug 12, 2024

Didn't buy but would do in the future I think ,

Stacy Jones

Aug 2, 2024

Beautiful selection of cars and amazing service! Highly recommend 👌

David Carver

Jul 18, 2024

Just purchased my 2nd Car from Pontardawe Car sales an immaculate ford focus st, Craig is a pleasure to deal with would highly recommend to anyone looking to purchase a car.

Peter Turner

Jul 3, 2024

Class A car and excellent service would recommend mend to anyone, top class

Nicolas Howcroft

Jun 6, 2024

First class service from start to finish. Saw a vehicle (immaculate Megane RS) I was interested in and due to the hard work from all the staff it was purchased within 24 hours. Both Craig and Jacob are friendly and professional and happy to help to ensure you are valued as a customer. I will definitely and already have recommended them to family and friends. I look forward to advertising for them wearing the free t shirt in Cyprus!! Keep up the good work.

Amanda Jones

May 21, 2024

Can't thank jacob and Craig enough! Found the perfect car for my daughter. Fabulous service ,the car is immaculate inside and out .Thank you 👍

Louise Powell

Apr 29, 2024

Thanks Craig - happy with our purchase Quick and easy

Pete Waterman

Apr 25, 2024

Recently purchased a Ford Cmax. Very friendly and easy transaction. Car was serviced and valeted. They even sorted out the front wheel bearing. Very efficient. Great local garage. Wife loves the car Many thanks

Kyle Mcdonald

Apr 3, 2024

Traveled over 500 miles to purchase my Volkswagen Golf R from Craig and his team as it was the exact spec I was looking for. they sent me a detailed walk round video and had the car fully serviced and prepped for me arriving to have a test drive as I was travelling so far Craig made sure the car was prepped ready to drive away and even included a full tank of fuel to get me on my way! I cannot recommend this dealer enough went above and beyond to make sure I was happy with the new car thanks again guys I will defs be in contact for the next upgrade thanks again guys brilliant from start to finish

Michael Holden

Apr 3, 2024

Couldn’t believe the superb quality of the car,very smooth sale, would recommend them to everyone . Thanks Craig,👍🏼

Ryan Deegan

Mar 14, 2024

Bought my daughters first car! 10/10 service. Car delivered to the door. Exactly as described. Would definitely recommend and would use again. Many thanks again.

Basil England

Mar 6, 2024

Very helpful, good choice, couple that were suitable

Mark Barrett

Feb 21, 2024

Had a fantastic car buying experience with Pontardawe car sales, brought my car to my home great service through out. And an amazing car too. Thanks

Darren Thomas

Feb 16, 2024

I Bought an Audi TTS from Craig, the car was absolutely immaculate inside and out and the car was low mileage for the year. The buying experience was first class with Craig sorting all the paperwork and plate transfer and was all sorted within an hour and I was able to drive the car away. I had a car to part exchange and I was given what I think was a good price for the car as it turned out there was an issue with the car leaking oil that I was unaware of so that had to be fixed by Craig and there was a dent in the rear of the car I had forgotten to tell Craig about and to his credit he still gave me a good price for the car even with the defects and he gave me no hassle with the fact there was an oil leak. Communication with Craig was second to none he gave me his mobile number and he would answer any text straight away and he couldn’t be more helpful and even text me to make sure I was happy with the purchase. I had a slight issue with the Audi and he sent me the spare part and simple instructions as how to replace the part within a couple of days. This is the best experience I have ever had buying a car and I would recommend Craig to family and friends. I will definitely buy from Craig again he’s really helpful and a nice guy!!

Beth Hixson

Jan 30, 2024

Great experience - bought a land rover discovery and a new cam belt was put on,MOT flagged up that the brake discs were slightly worn so Craig sorted that out for me. After a short time having the car I had issues with the tyres so Craig gave me 4 Land rover tyres and I was able to keep the sports alloys that was on it. Communication was great and very transparent - would definitely recommend

Oli Reynolds

Jan 22, 2024

Craig was very responsive to my emails and kept me in touch with the condition of the car. Full MOT and service and a new battery all fitted before I drove away. Perfect customer service on the day. Couldnt recommend enough.

Jonny Davies

Jan 20, 2024

I bought my Nissan from Craig last month excellent customer service and they even delivered the car to the house. Will definitely be using pontardawe car sales again.

Dean Thomas

Jan 14, 2024

Phoned Craig at pontardawe car sales about a car for my wife, he responded straight away, made appointment to view one of his cars arrived at agreed time and went for a test drive, car was exactly as described, Craig helped my wife with all the paperwork, he couldn't have been more friendly or done more, great experience throughout and now my wife is actually enjoying driving, thank you to Craig and his team.

Mark Bellingham

Jan 12, 2024

Recently bought a MK5 GTI from Craig, having spent quite some time looking for a low mileage, low ownership car, without modifications and a full service history. Travelled from Kent to Wales to view and collect the car, and then drove the 240 miles back, smiling all the way. Car exceeded my expectations and it was an absolute pleasure, firstly conversing with Craig over email and then meeting the gentleman in person, and he is a real gentleman, and makes you feel at ease throughout the whole process. Never did I feel pressurised, but then he probably knows the cars he sells are that good that there will be another buyer around the corner, if it doesn't quite fit what you are looking for. Thanks again.

Robert Lewis

Jan 11, 2024

Bought a car off Craig just before Xmas , some small teething problem resulted in a breakdown locally . A phone call to Craig resulted in him turning up within 30 mins to assess the situation . No quick fix could be done on site however , my car was recovered by his team , repaired within 24 hours and back on the road the next day . Due to the need for transport for working I was also supplied with a courtesy car to allow me to travel . Thank goodness some people are available via the old route of a phone call , as this case proved .

Jack Hawkins

Dec 17, 2023

Cracking service. They looked after you before, during and after the sale. Very pleased and happy.

Rupert Suren

Dec 9, 2023

I bought a Skoda Yeti 4x4 in impeccable condition. Craig collected me from the station at Neath and the transaction was seamless. Lovely car and a very rare to find, friendly and very helpful dealership. I will come back!!

Emyr Phillips

Nov 15, 2023

Great customer service really helpful and really good cars!!

Phillip Austin

Oct 31, 2023

Martyn James

Oct 25, 2023

Excellent. Just bought a Range Rover Evoke from Craig and noticed that the reverse camera was not working properly. Craig immediately ordered a new camera which had to come from overseas, it arrived today and Mike, his amazing mechanic fitted it immediately, now working perfectly. Great service from this family run business

Sasha Goss

Oct 1, 2023

Bought a BMW 335d from these guys, brilliant service with no pressure. I think I viewed the car on a Thursday afternoon and they had it ready the following Monday after changing rear disks and pads, providing new mot and service. (Told them I wasn't in a hurry for the car to be ready the next day, I think it would have been otherwise). After driving the car home, I realised the steering wheel would shake when I broke. These guys quickly rectified this for me, no questions asked, provided me with a courtesy car and had my car back the same day. Brilliant guys to deal with, amazing service and aftercare. Best garage I have bought from and I highly recommend.

Leighton Richards

Sep 5, 2023

I Highly recommend these guys can't fault them sorted everything I needed really friendly no pushy sales here just genuine down to earth guys would buy from here again anytime cheers boys 👍

Cypherage

Aug 30, 2023

The second car that i bought from Craig,the only place I will go to for genuine vehicles and service. Pleasure dealing with Craig & Jake highly recommended to anyone after reliable cars

Tyrone Marshall

Aug 4, 2023

Just bought an 09 Ford Focus from here and very happy with the car and the customer service I've received from Craig and Jake. Very thorough, knowledgeable and easy to talk to and deal with. Always make themselves available, even after regular garage opening hours. I'd recommend them and great to see they've kept it in the family all theses years! Thanks again guys. 😉👍🚗

Jane Gimblett

Jul 27, 2023

Purchased a car from Craig a few months ago. Very helpful service as Craig also helped with the paperwork needed. I have bought a few cars from Pontardawe Car Sales in the past which have all been very reliable. Would highly recommend.

Oscar Taber

Jul 25, 2023

Amazing company and amazing employees! Bought an Audi from them a few months ago but had a couple of problems that needed to be sorted, Craig arranged for the car to be dropped off at a specialist and true to his word, paid for all works to be done that wasn't covered by warranty. A rare thing these days! Honestly can't recommend these guys enough, great customer service, great communication and overall a great business and well run. Would happily buy from them again.

Ioan Williams

Jun 19, 2023

Bought my first car from craig and Jake and the team were really helpful. Before sales and after sales very professional service and would highly recommend Pontardawe car sales. Thank you

Donna Draycott

Jun 7, 2023

Travelled 3 hours to pick up and collect my Seat Leon FR from PCS. Very easy purchase and despite me contacting Craig on a few things he couldn't have been more helpful, great communication and 100% on customer service. Here's to happy motoring 😀

Hayley Swift

May 22, 2023

I would recommend Craig to anyone. Excellent service and really helpful. Can’t praise this garage enough. Well done Pontardawe Car Sales!

Jason Richards

May 19, 2023

Great service again by Craig and Jakob. My 2nd car from Pontardawe car sales and won't be going anywhere else in the future. Cheers Lads

Daniel Evans

May 7, 2023

Great, helpful people. Vehicles purchased are clean and well looked after. Gone the extra mile to help if theres been an issues. Would recommend them to anyone. Thanks Craig and Jacob.

Ruth Cochran

May 1, 2023

Did a Google search and found the exact car I wanted. Contacted Pontardawe Car Sales and explained I was an hour's drive away. Craig and Jake were so friendly and email correspondence was top class. Went the following day and the car was exactly described and exactly what wanted. Craig agreed to deliver the car the following day (hours drive) and he sorted out all the paperwork. Looking at some of the other cars there they were excellent and well looked after. Definitely would have no issues recommending Pontardawe Car Sales and would check their site the next car to purchase too.

N J

Apr 19, 2023

I bought an Audi from PCS recently, brilliant service from start with Jacob to end with Craig. Nothing was too much trouble, friendly professional service wirh a great selection of vehicles and no high pressure sales pitch, the cars speak for themselves, I would definetely recommend them, 10/10, thanks guys

Mark Jutsum

Apr 16, 2023

Andrew Worsley

Apr 5, 2023

purchased a Mercedes ml350 from pontardawe cars sales alot of car for little money and couldn't be more happier with it the guys were very friendly and helpful anyone looking to buy a car pay them a visit I can't recommend them enough

Martyn Goss

Apr 3, 2023

Brilliant service. Excellent car for the money Totally trustworthy would 100% recommend buying a car off these. Nothing too much trouble.

Jacqueline Winder

Mar 30, 2023

I saw MY car and contacted Pontardawe. Great service. Lovely people to deal with. Professional but very friendly. Car delivered swiftly. Very pleased. A real bargain and I would recommend anyone to try them out!!!

Gareth Davis

Mar 29, 2023

Amazing service…Amazing car… thou really recommend cheers to Craig and Jake

Andrew Thomas

Mar 25, 2023

Recently purchased a car from Pontardawe Car Sales. Craig and the team were extremely helpful throughout the whole process. The team went above and beyond to repair an issue that wouldn’t normally be covered by warranty. Excellent service and would definitely buy from them again.

Martin Gleeson

Mar 25, 2023

What can i say, fantastic service, fantastic car, from seeing to picking up 3 hours what more could you ask for. Thank you Craig superb service.

Neil Cullen

Mar 22, 2023

Bought a car from Craig and Jake . What a good experience. Both are friendly and professional. Would definitely purchase another vehicle from them and recommend them to any of my friends who are looking for a new car. The car was excellent also .

Bernadette Rowson

Mar 20, 2023

Great experience, very helpful and not pushy. I am delighted with my car which was exactly as described.

Shazza O

Mar 9, 2023

My father bought a lovely car from these guys. Very helpful and easy to deal with. Friendly, with no pushy sales patter which made a refreshing change. A family run business with a good reputation which is well deserved, I would highly recommend them.

Mark Williams

Mar 6, 2023

Brilliant service from Craig and Jake just great Craig just gets the right cars I definitely recommend 👍

Paul Davies

Feb 9, 2023

I bought a stunning van from Craig. He had the patience to wait for me to travel from Scotland to pick it up. He is very professional at his job and very helpful with completing all the details like setting up the tax on the vehicle. I would strongly recommend anyone purchasing a vehicle from Craig.

Wayne Bissicks

Feb 8, 2023

Went to pontardawe car sales yesterday I bought a vauxhall astra we met Craig and he took us for a test drive he was very pleasant and helpful he explained what all the controls on the dashboard and steering wheel was for he could see I was nervous and put me at eas on my experience I would recommend because I will be going back if ever I need a car Thanks Craig

Martin Jones

Feb 7, 2023

Bought an Audi Q5 here. Craig is a top guy, honest and no pressure sales. Even put 4 new tyres on, gave it an oil service and an MoT. Highly recommended.

Huw Lawrence

Feb 1, 2023

Velvet Amber

Jan 23, 2023

The boys are brilliant, no pressure to buy, allowed test drives & knew all the answers to my questions. The purchase process was a breeze too, ownership, tax all sorted there & then. Even allowed me to pick the car up outside of office hours because that suited my circumstances. There were one or two small issues which I let them know about about a week later, took the car back...all sorted in one day no charge. Do not buy from anyone else!! Top men who know their cars 😀

WHC CAR TRANSPORT

Jan 13, 2023

Fantastic services from these guys. Love the motor. Thankyou for all your advise and help, sorry for all the questions. It's 5 stars from me 👌

Christopher Ireland

Jan 13, 2023

Great communication and friendly staff. No issues at all! Thank you

Fiona Simons

Jan 6, 2023

Craig was recommended to us by a friend, we saw the blue Toyota aygo online and went down the next day to have a look at it, when we arrived we were greeted and left to have a look with no pressure. Both Craig and Jacob went to great lengths to help us and without them we would most likely still be looking for a car. They kept in touch through the whole process, and after payment was received they even delivered the car to us. After sales are just as excellent, if there’s any issues with the car they book it in to have a look right away no messing around. 10/10 recommend!

Jane Mansell

Jan 5, 2023

Great service very helpful staff

James Forsyth

Jan 3, 2023

I had and excellent experience dealing with Craig of Pontardawe Car Sales. Craig was very passionate and had a great knowledge of the Audi S4 that I purchased. I did not view the car until I turned up to collect it, I was not disappointed. It was everything that had been described. The team had serviced the engine and gearbox as I requested and cleaned I to new condition. Safe to say that I will be a customer of pontardawe Car Sales from now on.