5.0 Rating
Based on 138 Reviews
Couldn’t have bought a new car from nicer guys, very friendly and professional. Make you feel so comfortable and not once pressured me with anything. Any questions that I had they answered. I’ve never bought a car from a garage and been told to get in touch if any problems. Highly recommend these guys and would 100% buy from them again.
Very good experience, professional service.Liam and his business partner I met were very nice and friendly ,they explained all details about car I bought, pick me up from train station, overall nice to do business with. I would definitely recommend Carlux.Regards, Wojtek
We had a good experience buying from Liam. He went the extra mile, so to speak, offering to pick us up from Cardiff station and helping us with after sales questions.
I bought a SEAT Ibiza FR from Liam and Connor, and I couldn’t be happier with the experience they provided! From start to finish, they were incredibly helpful, friendly, and professional. I appreciated their honesty and transparency, there was no pressure, just genuine support. They answered all my questions and made the whole process smooth and stress-free. The car itself is fantastic, drives beautifully also I can’t get enough of the panoramic roof and it’s exactly what I was looking for.A truly 5-star experience, and I highly recommend them to anyone looking for a great car and top-notch service!
Recommend Liam and partners. Love my car. Great service and were very professional.
Purchased the car just a week ago. Very happy with all aspects of the process and Conner and Liam were a pleasure to do business with. Would deal with again in the future
Conner and Liam made the complete experience of viewing, purchasing and collecting the vehicle really easy.Would not hesitate to recommend CarLux.
We travelled from Cornwall to Carlux to view a BMW X3 and cannot fault the service that was offered from Liam. From booking to view the car to purchasing. Unfortunately a parking sensor did go wrong within the first week of owning the car. However Liam was more than happy to see it rectified and appreciated we wouldn’t be able to bring the car back to him to get it sorted. Thus we were able to organise the repair at a local garage to us! 10/10 would highly recommend!! Thank you again 👍
I recently bought a car from this fantastic dealership, and I couldn't be more pleased with the experience! As a first-time car buyer, I was initially nervous, but the team made everything so easy and enjoyable. Liam and Conner were especially helpful—super friendly, professional, and knowledgeable. They were transparent throughout the entire process, answering all my questions and ensuring I felt comfortable every step of the way. There was absolutely no pressure, just genuine support. I can confidently say this is a 5-star experience, and I highly recommend this dealership to anyone looking for a new car!
I am not normally one to write reviews but I just had to write about my experience with Carlux. I recently purchased a car from them (V60) and it has genuinely been the best car buying experience I’ve ever had. In fact, I still cannot believe I am writing this about a secondhand car dealer…!From my initial enquiry, I was warned the car had not been prepared but I was still welcomed to go and look at it. I drove over from Gloucestershire and met Liam and Connor, who couldn’t have been more helpful. I was left to look at the car without any pushy sales tactics. I subsequently took the car for a test drive and paid the deposit later that evening. The car needed an MOT prior to collection and several issues were found. All of these these were sorted without question (even the advisories), with no pressure to go through with the sale. Several scuffs and chips were also sorted out. I travelled back over to collect the car and it had been immaculately presented. I left feeling like I’d bought something from a good friend rather than the usual post-car buying feeling that I’d just been robbed of my hard earned cash. Unfortunately the engine management light came on just as I arrived home, which none of us could’ve foreseen. I contacted Liam and he replied straight away, offering to take the car back to investigate or it was suggested I took it to a local garage to save me having to drive it back to them. I went for the local option and after several attempts trying various things, the problem (egr related) was resolved. Communication with Liam and his team during this time was first rate and they sorted everything without issue, even down to paying the garage’s invoices literally minutes after receiving them so that I could collect the car. I will admit that after seeing all of their 5 star reviews online, I was a bit suspicious but I needn’t have worried, these guys really are that good and I cannot recommend them highly enough. They are a growing business and I wish them every continued success… well done lads!